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ro vs TrimRx: GLP-1 Provider Comparison (2026)

ro and TrimRx compared on cost, plan flexibility, customer feedback, pharmacy setup and medical support.

Written by The Top Weight Loss Research Team·

Last updated: Sep 12, 2026

Francheska Capistrano, Medical Content Reviewer

Francheska Capistrano, RMT, MPH

Clinically checked · Our review process

Some links on this page earn us a commission, which has no effect on how providers rank (our editorial independence).

Our recommendation

9.3/10 vs 9.1/10

ro is the provider we recommend to most readers. The main reason: Large, established telehealth brand with its own in-house pharmacy. Scroll down for the full reasoning, the prices, and the situations where TrimRx is the better pick.

What do Reddit users say about ro?

Real public Reddit posts and comments, quoted in each user’s own words, covering what went well and what did not. Only providers with verified Reddit material are included, so some contenders do not appear.

r/Reddit·u/Opposite_You3133·5mo agoabout ro

Topic: Results and price

“I used Ro for 3 months and dropped 25 lbs. (sw: 180lbs) I personally had a great experience with Ro and they were seamless throughout the whole process.”

“The pricing ended up being the deciding factor for me after those few months, I started with another provider and lost another 30 lbs... my other provider has been great and no shipping issues.”

r/Reddit·u/Upstairs_Procedure33·5mo agoabout ro

Topic: Results with Wegovy through insurance

“I have been a member of Ro since Jan 2024, and I am loyal because they delivered what was promised and paid for. I've lost 50-60 lbs. I get my Wegovy shots through insurance and Walgreens.”

r/Reddit·u/Thick_Ad_2011·5mo agoabout ro

Topic: Three-month results

“I've been on Ro for 3 months and have lost 22 pounds! Extremely happy!”

r/Reddit·u/PrestigiousRest7476·5mo agoabout ro

Topic: Slow start and cost

“I have been on Zepbound 2.5mg vials for two months. I've lost 1 pound. Just one... I'm taking my first 5mg dose today. Hopefully, things will start changing for me soon. It's been expensive and frustrating.”

r/Reddit·u/KitchenYam8596·4mo agoabout ro

Topic: Understanding the cost

“My insurance no longer covers and I had a friend who has great success with Ro!... Could someone explain the cost breakdown to me? It's somewhat confusing.”

Excerpts come from public Reddit posts and are trimmed for length; vote and comment counts are as they stood when we reviewed each thread. Every post is one person’s experience, so any weight-loss result mentioned is individual, not typical, and yours may differ. Reddit is a trademark of Reddit, Inc., which has no affiliation with Top Weight Loss.

What Reddit users keep saying

ro: Weight-loss numbers run through these ro threads, from 22 to 60 pounds, and starting treatment gets consistent praise. Cost is the recurring friction: the most-upvoted commenter left ro over price despite a great experience, another found the cost breakdown confusing, and a Zepbound user reported losing 1 pound in two months and called it expensive.

Key factsTrimRxro
Price fromValue-focused · multi-month discounts$39 first-month membership, then $74-149/mo plus medication
Medications offeredCompounded semaglutide and tirzepatideGLP-1 treatment options
Prescription needed?Yes - a licensed clinician reviews your intake onlineYes - a licensed clinician reviews your intake online

These are the published prices from our most recent check. Offers change, so confirm the final amount at checkout. Our price-checking method

TrimRx logo
5,392 reviews onTrustpilot
Licensed US telehealth

Custom-dosed GLP-1 plans with ongoing provider check-ins

  • Monthly pricing that competes with major rivals
  • Treatment plans that adapt to you
  • Clinical guidance included throughout
Visit TrimRx
VS
ro logo
7,105 reviews onTrustpilot
Licensed US telehealth

Online weight loss care from an established telehealth brand

  • A licensed provider reviews every treatment plan
  • Medication options matched to your goals
  • Online follow-ups and ongoing support
Visit ro

Provider profiles

What do TrimRx and ro each offer?

TrimRx and ro are both reputable GLP-1 weight loss providers, so neither is a bad choice. Below, each one gets its own profile: what is included, the real monthly cost and what paying customers report, so you can match the provider to your priorities.

TrimRx logo
5,392 reviews onTrustpilot
Licensed US telehealth
Visit TrimRx

How does TrimRx work?

TrimRx (sometimes written TrimRx) charges $149/month for compounded semaglutide and $259/month for compounded tirzepatide, and its selling point is custom dosing rather than the lowest price. The semaglutide rate includes a $140 discount and stays the same at every dose, and both plans bundle the consultation, tracked delivery and unlimited check-ins with your provider.

More about TrimRx▾

Getting started is the standard cash-pay process: a free 2-minute assessment, a review by a qualified doctor (plus a telehealth call if they need more information), then free tracked shipping that often arrives the next day. TrimRx's Trustpilot average is 3.8 from 5,392 reviews, which is a mixed record.

The best reviews are striking. One tirzepatide patient writes, 'I have lost 41 lbs...

My high blood pressure is gone,' and another describes a rep as 'very kind and helpful' even though that reviewer decided to go with their own doctor. Still, a 3.8 means a real share of customers had problems, and it ties for the lowest published average among the affiliate providers we rank.

Read both positive and negative recent reviews before you sign up, and compare the price with the $49-$89 entry plans at welludr, embody and altRx.

HIPAA compliantMade in the USAFree tracked shippingUnlimited provider check-ins

Included with TrimRx

  • Semaglutide $149/month at every dose
  • Tirzepatide $259/month
  • Custom dosing plus unlimited provider check-ins
  • Free consultation and tracked delivery, often next-day
  • No long-term commitment

TrimRx suits you if

  • Patients who want a dose set for them, not a standard protocol
  • People who like frequent contact with a provider between refills
  • Shoppers who have read the mixed reviews and still prefer the care model

How much does TrimRx cost?

TrimRx charges $149/month for compounded semaglutide (after a $140 discount, and the same at every dose) and $259/month for compounded tirzepatide.

See all pricing details▾

Both prices include the medical consultation, custom dosing, unlimited provider check-ins and free tracked delivery. Insurance is not needed and there is no long-term contract.

That puts TrimRx above the $49-$89 entry plans at welludr, embody and altRx: you pay for the individualized dosing model, not for the lowest sticker price.

GLP-1

Compounded Semaglutide

$149$289/month
  • Well-established option at a lower cost
  • Consultation and delivery included free

GLP-1 + GIP

Compounded Tirzepatide

$259/month
  • Dual-action GLP-1 + GIP formula
  • Custom dosing and unlimited check-ins

TrimRx strengths

  • Your provider customizes the dose instead of using a fixed schedule
  • Unlimited check-ins at no extra cost
  • Free consultation and tracked delivery, often next-day
  • Simple cash-pay sign-up with no long-term contract
  • HIPAA-compliant service using US-made compounded medication

Possible drawbacks

  • Trustpilot: 3.8 from 5,392 reviews, tied for the lowest published score among providers we rank
  • Middle-of-the-market prices: $149 semaglutide / $259 tirzepatide vs $49-$89 at welludr, embody and altRx
  • Tirzepatide costs less at DirectMeds ($147), embody ($119) and welludr ($89)
  • Compounded only: no brand-name Ozempic, Wegovy or Zepbound
  • No coaching or dietitian program; support comes through provider check-ins

TrimRx reviews from Trustpilot customers

TrimRx logo

TrimRx customer reviews on

Trustpilot
(5,392 reviews)

Showing all 23 reviews we saved, every 2-star review included.

Sort
Sep 24, 2026

Priced fairly and easy to use

“Priced fairly and easy to use”

J

Jerald W.

US

Sep 24, 2026

Screening was more thorough than I...

“Screening was more thorough than I expected and the communication has not dropped off since. Two other places went quiet right after payment.”

J

Jean B.

US

Sep 24, 2026

Support replies fast and nothing felt...

“Support replies fast and nothing felt rushed, super”

M

Mary O.

US

Sep 23, 2026

The company I used before charged me...

“The company I used before charged me every month and never sent anything. Then a separate shipper billed me again for a package that never showed up. I'm still chasing that money and I've mostly given up on it. What's different this time is how many emails TrimRx sends without me asking. Order confirmed, prescription written, label created, out for delivery, four messages in five days.”

N

Narine P.

US

Sep 23, 2026

The box is labeled plainly

“The box is labeled plainly, nothing that gives it away on the porch, thanks!!”

N

Nicholas H.

US

Sep 23, 2026

My old provider was charging me close...

“My old provider was charging me close to double this!”

S

Sharon B.

US

Sep 23, 2026

Communication has been the strong point

“Communication has been the strong point”

J

James M.

US

Sep 23, 2026

The intake was clear

“The intake was clear, I never had to guess at a question, and getting from submitted to approved took no time at all.”

H

Herminia L.

US

Sep 23, 2026

Clear pricing

“Clear pricing, no hand holding needed.”

A

Alain

US

Sep 23, 2026

Shipping runs two or three days and the...

“Shipping runs two or three days and the box arrives cold.”

J

Jaime D.

US

Aug 3, 2026

I started my weight loss journey on May 1st

“I started my weight loss journey on May 1st. I have lost 41 lbs. It's more than just the weight loss. The things you used to think were fun like gambling, drinking, and smoking no longer are rewarding. Spending time with my grandson now - that's a good time. My mental clarity has so improved. My high blood pressure is gone. I'm happier than I've been in years. The Trizepatide with B12 from TrimRx really works! I've still got another 50 lbs to go. If you're skeptical about GLP-1s, don't be.”

S

Steve T.

US

Jul 28, 2026

Excellent customer service

“Cynthia reached out not long after I had gone through the online process. She was very kind and helpful and understanding that I was looking to find the best support and costs for my weightloss. Ultimately I decided to fight my Dr, but for those that need good support along the way you cant go wrong using Trim Rx.”

K

Katrina C.

US

Jul 18, 2026

I opened the first box yesterday

“I opened the first box yesterday, everything was there and properly sealed. A good start.”

L

Lisa C.

US

Jul 18, 2026

Just took my 3rd injection

“Just took my 3rd injection. Down 4 pounds so far, it's been a good experience.”

N

Nichole Y.

US

Jul 18, 2026

Payment went through without any problems

“Payment went through without any problems and the box arrived exactly when they promised. Everything correct.”

J

Jessica J.

US

Jul 18, 2026

They got back to me the same day

“I had a question and they got back to me the same day. Friendly and to the point.”

N

Nadia T.

US

Jul 17, 2026

The provider went through my health history

“The provider went through my health history before approving the prescription. I didn't feel rushed through it.”

A

Alejandro A.

US

Sep 21, 2026

Whoever was helping me answered my...

“Whoever was helping me answered my questions and followed up after, and communication has been solid the whole way. My one gripe is it was supposed to arrive in 48 hours and it actually took 5 days.”

M

Michael H.

US

Sep 22, 2026

The price runs a little high

“The price runs a little high, but if the quality holds I don't mind paying it. Delivery has been great every time and the whole thing is easy to follow. So far it's going well. The only frustrating part is those weeks where the scale just sits, though I knew that would happen.”

T

Tiffany C.

US

Sep 23, 2026

The tracking date moved twice and the...

“The tracking date moved twice and the box came three days late, and the cold packs were warm to the touch when I finally opened it.”

H

Holly H.

US

Sep 23, 2026

The medication was not working for me

“The medication was not working for me, so I canceled my prescription but I am still receiving text and emails from Affirm saying they have not received cancellation from trim rx and is trying to continue charging me each month.”

G

George L.

US

Sep 21, 2026

Unreliable! Potentially crooks!

“The onboarding process was fine, telehealth etc. They processed my order AND full payment very quickly. I signed up for a 6-month plan which delivers in two deliveries. First upon approval and second 3 months later. I've not received the second order; which I already paid for, and it's over 30 days late. They do not respond on their website chat or answer the phone when called. I've been trying to contact someone for 10 days. I finally ended up disputing with my CC company.”

K

Karen A.

US

Sep 20, 2026

This is my first order with TrimRX

“This is my first order with TrimRX. I've not even received the order and I'm already having problems. The RX that was sent to my patient portal was not even me. I tried to reach out via chat....nothing. Email? No response. The phone call was automated and someone should be reaching out to me soon. I've yet to hear back. Email codes are not being received by me and the charge on my next bill is double what they'd told me initially. $399 for a month of Tirzepatide? I could purchase Mounjaro for less. In the meantime....rx has been shipped out without anyone contacting me about the incorrect rx information. Very very dissatisfied and will not be ordering from them again. Too much of a hassle.”

M

Mrs V

US

1 / 23

Each review is quoted word for word from a public Trustpilot page, with the reviewer’s name shortened. It reflects one customer’s experience: a weight-loss result someone mentions is personal, not typical, and your results may differ. Trustpilot is a trademark of Trustpilot A/S, which has no affiliation with Top Weight Loss.

Start your TrimRx assessment
ro logo
7,105 reviews onTrustpilot
Licensed US telehealth
Visit ro

How does ro work?

ro gives you a simple, fully online path to prescription weight loss care. You consult a licensed provider from home, receive a GLP-1 prescription if appropriate, and get ongoing follow-ups and dose adjustments, with medication delivered through ro's integrated pharmacy.

More about ro▾

The weight loss program builds on the reputation ro has earned as one of the more established names in telehealth.

Included with ro

  • Consultations with board-certified providers
  • Several GLP-1 medication options
  • In-house pharmacy with home delivery
  • Ongoing care and dose adjustments
  • Easy online sign-up

ro suits you if

  • Patients who prefer a recognized telehealth brand
  • People who want a quick, uncomplicated process
  • Adults looking for provider-supervised GLP-1 treatment

How much does ro cost?

ro's monthly price covers provider consultations and medication. You do not need insurance, and some plans may qualify for FSA/HSA payment.

ro strengths

  • Long-standing, recognized telehealth brand
  • Clean, easy-to-use platform
  • Own pharmacy for dependable delivery
  • A licensed provider reviews every patient
  • No long-term contract

Possible drawbacks

  • Online only, with no in-person visits
  • Response times can stretch during busy periods
  • Not offered in every state

ro reviews from Trustpilot customers

ro logo

ro customer reviews on

Trustpilot
(7,105 reviews)

Showing all 23 reviews we saved, every 2-star review included.

Sort
Sep 24, 2026

Exceptional in every respect!!!

“Exceptional in every respect!!!”

S

Steve P.

US

Sep 22, 2026

Applying for RO was quick and easy

“Applying for RO was quick and easy. I got a response within an hour! I have had a follow up from a doctor who explained the process, the medication and usage. Also, it is very comforting to know that there are professionals available should there be questions.”

C

Carol

US

Sep 22, 2026

My new experience with GLP-1 w/ro

“My experience with ro was great, just as if I was in with my primary care physician. They asked all necessary questions about my health and meds I take daily, so I'm confident in my experience. Thanks ro”

M

Marsha

US

Sep 22, 2026

Pleasantly surprised

“The whole process was so quick and easy. I was pleasantly surprised.”

T

Tony L.

US

Sep 22, 2026

They are good to answer questions...

“They are good to answer questions quickly and not leave you hanging.”

J

James C.

US

Sep 21, 2026

So far, so good!

“So far, so good! Can't wait to receive my first order!”

M

Marsha W.

US

Sep 16, 2026

They are easy to take

“They are easy to take and so far I haven't had any side effects.”

J

Joan M.

US

Very easy process!

“Very easy process!”

J

Jessica P.

US

All has been convenient and affordable

“All has been convenient and affordable so far.”

l

laura T.

US

The meeting with the NP was on time

“The meeting with the NP was on time. She was very thorough and I could understand her language.”

R

Rebecca K.

US

It was really easy to sign up

“It was really easy to sign up and I got answers right away. I'm waiting for my order to arrive. Can't wait!! Thank you”

T

Teresa

US

Sep 21, 2026

Good but lack personal support

“I'd like to be able to chat directly with someone. All I can find are FAQ with responses.”

L

Lisa R.

US

Aug 23, 2026

New to GLP1

“Easy on-line application process. Quick response & approval. Good communications. Pricing for 12 month membership a bit high, but competitive.”

T

TKW

US

Aug 21, 2026

It was easy to answer the questions

“It was easy to answer the questions & qualify for the medication. I've been overwhelmed with texts and would prefer e-mails, so I can print important info.”

M

Margaret B.

US

Sep 22, 2026

I wish you had a phone # for better...

“I wish you had a phone # for better communication.”

E

Elizabeth M.

US

Sep 22, 2026

The process was relatively easy and the...

“The process was relatively easy and the site seems legitimate. But the pricing is dicey - I already saw a second charge for some kind of subscription in addition to the monthly charge! I find that very questionable and now I'm seeing reviews that the billing process is not consistent. I'm not thrilled.”

J

Janet C.

US

Sep 22, 2026

Received the smallest dosage of GLP-1...

“Received the smallest dosage of GLP-1 amongst my many, many friends who started this program. Half of what the rest received from other platforms.”

S

Shane D.

US

Sep 21, 2026

I am still waiting for shipping...

“I am still waiting for shipping verification.”

R

Robyn M.

US

Sep 20, 2026

Would be nice to know the possible fee...

“Would be nice to know the possible fee for medication before paying the $39.”

S

Shelly

US

Sep 22, 2026

Needed to contact Ro by phone to...

“Needed to contact Ro by phone to expedite delivery. Impossible! Video call with MD a mere short formality. Messages returned in 2-3 business days.”

G

Gary G.

US

Sep 22, 2026

My delivery was delayed for 4 days

“My delivery was delayed for 4 days. When I received it all of the ice packs were totally melted into liquid. The temperature of the box was 60 degrees inside. The first response I received, after I notified them of my delivery, was to not use the medication and that they would review the problem. Now I have been getting emails saying "your medication has been delivered" and I have not had any further information as to whether I should use it or not. Very frustrating and poor customer service”

J

John

US

Sep 21, 2026

I had to choose a medication without...

“I had to choose a medication without any guidance from a physician. I thought I would receive some input before my medication was ordered, but I was charged before I even talked to a physician about possible side effects/benefits.”

T

Tracy

US

Sep 19, 2026

I didn't understand that $39 initial...

“I didn't understand that $39 initial fee was for consultation and not the medicine. Needs to be clearer about what the cost was for”

N

Norma P.

US

1 / 23

Each review is quoted word for word from a public Trustpilot page, with the reviewer’s name shortened. It reflects one customer’s experience: a weight-loss result someone mentions is personal, not typical, and your results may differ. Trustpilot is a trademark of Trustpilot A/S, which has no affiliation with Top Weight Loss.

Start your ro assessment

TrimRx and ro plans and prices

Every published plan from both providers, lowest price first, with the terms listed under each price.

How are TrimRx and ro different?

A feature-by-feature table. Rows where the two providers match are grayed out, so the real differences stand out.

TrimRxro
Entry PriceValue-focused · multi-month discounts$39 first-month membership, then $74-149/mo plus medication
CommitmentNo long-term commitmentMonthly plans
Medication MenuCompounded semaglutide and tirzepatideGLP-1 treatment options
PharmacyHome delivery includedIntegrated in-house pharmacy
Who Treats YouOngoing clinical guidanceLicensed providers review every plan
Track RecordGrowing, positively reviewedLarge, established brand

TrimRx or ro: which fits you?

Pick the statement that matches your situation, and the provider beside it is your best fit.

Large, established telehealth brand with its own in-house pharmacyro
Licensed providers review every plan; FDA-approved Wegovy and Zepbound with insurancero
3.9 stars across 7,105 Trustpilot reviews, with responsive supportro
Value-focused pricing with multi-month discountsTrimRx
Flexible plans and no long-term commitmentTrimRx
Ongoing clinical guidance includedTrimRx

Overview

ro is the more complete GLP-1 platform for most people: a large, long-established telehealth brand with an integrated in-house pharmacy, licensed providers who review every plan, and access to FDA-approved Wegovy and Zepbound when insurance covers them. TrimRx is built around affordable GLP-1 access, with competitive pricing, multi-month discounts and flexible plans that carry no long-term commitment.

Both treat patients online and deliver to your home. Here is how ro and TrimRx compare.

Summary by priority

Pick ro for

  • Large, established telehealth brand with its own in-house pharmacy
  • Licensed providers review every plan; FDA-approved Wegovy and Zepbound with insurance
  • 3.9 stars across 7,105 Trustpilot reviews, with responsive support

Pick TrimRx for

  • Value-focused pricing with multi-month discounts
  • Flexible plans and no long-term commitment
  • Ongoing clinical guidance included

Our overall pick for most people: ro. The prices and customer feedback on this page explain why, and when TrimRx comes out ahead.

ro vs TrimRx: questions people ask

ro vs TrimRx: which GLP-1 provider is better?

ro wins overall, while TrimRx wins on value and flexibility. TrimRx offers competitive pricing, multi-month discounts and no long-term commitment. ro, however, is a large, established telehealth brand with an integrated in-house pharmacy, licensed providers reviewing every plan, and access to FDA-approved brand-name Wegovy and Zepbound when insurance covers them. With 3.9 stars across 7,105 Trustpilot reviews, ro is the more complete and more trusted platform for most people. Choose TrimRx if flexible, low-commitment pricing is what you care about most.

Does TrimRx cost less than ro?

TrimRx is the lower-cost path to GLP-1 treatment, with competitive monthly pricing and discounts for multi-month plans. ro's prices are competitive too, but the total depends on which medication and plan you choose.

Are TrimRx or ro plans easier to change or cancel?

TrimRx gives you more room to adjust, with flexible treatment plans and no long-term commitment. ro offers monthly plans through its established platform. TrimRx's flexibility makes it easier to match treatment to your budget and goals.

Do customers rate TrimRx or ro higher?

TrimRx scores well with Trustpilot reviewers, who describe real results and a process that is easy to stay with. ro is polished and dependable, though some reviewers mention longer waits during busy periods.

Is TrimRx or ro the longer-established company?

ro is the better-known name, a widely recognized telehealth brand with an integrated in-house pharmacy that keeps fulfillment under one roof. TrimRx is a newer, fast-growing platform focused on affordable access.

TrimRx or ro: which wins on clinical infrastructure?

ro has the stronger setup: an in-house pharmacy, licensed providers who review every plan, and one of the most established telehealth operations in the US. TrimRx also puts licensed providers behind every plan and adds ongoing clinical guidance through treatment.

How we researched this

This comparison of TrimRx and ro starts with each provider'spublished prices, plans and policies. We then compare those details with regulatory and peer-reviewed medical references and weigh them against what real customers report. Every price and plan detail was checked on the provider's own published information, because a provider's claims about itself are not accepted until we confirm them.

Provider data

Prices, plan terms, shipping and policies, confirmed on each provider's website.

  • TrimRx - complete price & plan review
  • ro - complete price & plan review

Provider details confirmed October 2026

What customers and communities say

Outside sources cited here and in our reviews include verified Trustpilot ratings, public Reddit threads and independent YouTube reviews. We quote and summarize them, but their ratings are kept separate from our own scores.

Clinical & regulatory sources

  1. 1.Once-Weekly Semaglutide in Adults with Overweight or Obesity (STEP 1 trial) - New England Journal of Medicine, 2021
  2. 2.Tirzepatide Once Weekly for the Treatment of Obesity (SURMOUNT-1 trial) - New England Journal of Medicine, 2022
  3. 3.FDA Approves New Drug Treatment for Chronic Weight Management (semaglutide / Wegovy) - U.S. Food & Drug Administration, 2021
  4. 4.FDA Approves New Medication for Chronic Weight Management (tirzepatide / Zepbound) - U.S. Food & Drug Administration, 2023
  5. 5.FDA's Concerns with Unapproved GLP-1 Drugs Used for Weight Loss - U.S. Food & Drug Administration
  6. 6.Human Drug Compounding (503A pharmacy standards) - U.S. Food & Drug Administration
  7. 7.Semaglutide Injection - drug information - MedlinePlus, U.S. National Library of Medicine (NIH)

Last reviewed October 2026. When a provider changes its prices or policies, we update this comparison. The content here is for general information, not medical advice: talk to a licensed clinician before you begin any treatment.