ro Reviews
Online weight loss care from an established telehealth brand
Last updated: Sep 2, 2026
Reviewed for medical accuracy by Francheska Capistrano, RMT, MPH · · Our review process
Reviewed for medical accuracy by Francheska Capistrano, RMT, MPH · Medical Content Reviewer
Clinically checked Checked · Author: Top Weight Loss Research Team · Our review process
Some links on this page earn us a commission, which has no effect on how providers rank (our editorial independence).
Our verdict in brief
ro offers a polished, dependable way to get weight loss care online. A recognized brand, an in-house pharmacy and licensed provider oversight add up to a solid pick for anyone who wants straightforward medical weight loss treatment without visiting a clinic.
Check state availability before you start.
ro gives you a simple, fully online path to prescription weight loss care. You consult a licensed provider from home, receive a GLP-1 prescription if appropriate, and get ongoing follow-ups and dose adjustments, with medication delivered through ro's integrated pharmacy.
The weight loss program builds on the reputation ro has earned as one of the more established names in telehealth.
Trustpilot at a glance
ro is rated 3.9 out of 5 from 7,105 reviews on its public Trustpilot page. We saved 23 of those reviews word for word (dated Aug 21, 2026 to Sep 24, 2026). They break down as 11 5-star, 3 4-star, 5 3-star and 4 2-star, so 61% give 4 or 5 stars and 17% give 1 or 2 stars. All of them appear below, the lowest-rated included, with reviewer names shortened.
ro customer reviews on
TrustpilotShowing all 23 reviews we saved, every 2-star review included.
Exceptional in every respect!!!
“Exceptional in every respect!!!”
Steve P.
US
Applying for RO was quick and easy
“Applying for RO was quick and easy. I got a response within an hour! I have had a follow up from a doctor who explained the process, the medication and usage. Also, it is very comforting to know that there are professionals available should there be questions.”
Carol
US
My new experience with GLP-1 w/ro
“My experience with ro was great, just as if I was in with my primary care physician. They asked all necessary questions about my health and meds I take daily, so I'm confident in my experience. Thanks ro”
Marsha
US
Pleasantly surprised
“The whole process was so quick and easy. I was pleasantly surprised.”
Tony L.
US
1 / 23
Each review is quoted word for word from a public Trustpilot page, with the reviewer’s name shortened. It reflects one customer’s experience: a weight-loss result someone mentions is personal, not typical, and your results may differ. Trustpilot is a trademark of Trustpilot A/S, which has no affiliation with Top Weight Loss.
What ro includes
- Consultations with board-certified providers
- Several GLP-1 medication options
- In-house pharmacy with home delivery
- Ongoing care and dose adjustments
- Easy online sign-up
ro treatment options
- Compounded semaglutide
- Brand-name GLP-1 medication
- Metabolic support supplements
- Dose changes guided by your provider
How much does ro cost?
ro's monthly price covers provider consultations and medication. You do not need insurance, and some plans may qualify for FSA/HSA payment.
What we verified
Checked October 2026
Every line below was checked against ro's own published pricing and plan information - not copied from other review sites. When we can't verify something, we leave it out rather than guess.
- Membership
- $39 first month, then $74-149/month ($74 on a 12-month prepaid plan)
- Medication cost
- Priced separately from membership - e.g. Wegovy pill $149 first month (then $299); Zepbound KwikPen from $299 first month
- Trustpilot record
- 3.9 across 7,105 reviews
What we like
- Long-standing, recognized telehealth brand
- Clean, easy-to-use platform
- Own pharmacy for dependable delivery
- A licensed provider reviews every patient
- No long-term contract
What to watch for
- Online only, with no in-person visits
- Response times can stretch during busy periods
- Not offered in every state
Thinking about ro?
See whether you qualify and check today’s prices on the ro site.
Check my eligibilityWho is ro best for?
- Patients who prefer a recognized telehealth brand
- People who want a quick, uncomplicated process
- Adults looking for provider-supervised GLP-1 treatment
What do Reddit users say about ro?
What do ro patients say on Reddit? Recent ro threads are full of concrete numbers: starting weights, pounds lost and what people actually pay. Excerpts from the real public comments:
“I used Ro for 3 months and dropped 25 lbs. (sw: 180lbs) I personally had a great experience with Ro and they were seamless throughout the whole process.”
“The pricing ended up being the deciding factor for me after those few months, I started with another provider and lost another 30 lbs... my other provider has been great and no shipping issues.”
“I have been a member of Ro since Jan 2024, and I am loyal because they delivered what was promised and paid for. I've lost 50-60 lbs. I get my Wegovy shots through insurance and Walgreens.”
“I've been on Ro for 3 months and have lost 22 pounds! Extremely happy!”
“I have been on Zepbound 2.5mg vials for two months. I've lost 1 pound. Just one... I'm taking my first 5mg dose today. Hopefully, things will start changing for me soon. It's been expensive and frustrating.”
“My insurance no longer covers and I had a friend who has great success with Ro!... Could someone explain the cost breakdown to me? It's somewhat confusing.”
What the threads add up to: ro's Reddit results are real and sizable, 22 to 60 pounds across the positive accounts, and the service itself draws little criticism. The friction is the same thing ro's own pricing pages show: a membership fee plus a separate medication cost. One highly upvoted commenter left over price after a great experience, and another called the cost breakdown "somewhat confusing." ro works best for patients getting brand-name medication through insurance; if you are paying cash, run the numbers carefully first.
Quoted from public Reddit posts with light trimming. Vote and comment counts are as they stood when we captured them. Reddit is a trademark of Reddit, Inc., which has no connection to this site. Each post describes one person’s experience. Any weight loss mentioned is individual, not typical, and your results may differ.
Our final verdict on ro
ro offers a polished, dependable way to get weight loss care online. A recognized brand, an in-house pharmacy and licensed provider oversight add up to a solid pick for anyone who wants straightforward medical weight loss treatment without visiting a clinic.
Check state availability before you start.
ro questions, answered
Is ro a legitimate company?
ro gives you a simple, fully online path to prescription weight loss care. You consult a licensed provider from home, receive a GLP-1 prescription if appropriate, and get ongoing follow-ups and dose adjustments, with medication delivered through ro's integrated pharmacy. The weight loss program builds on the reputation ro has earned as one of the more established names in telehealth.
What does ro cost?
ro's monthly price covers provider consultations and medication. You do not need insurance, and some plans may qualify for FSA/HSA payment.
Which weight-loss treatments can you get from ro?
ro currently offers: Compounded semaglutide, Brand-name GLP-1 medication, Metabolic support supplements, Dose changes guided by your provider.
Who should choose ro?
ro is a strong fit for: Patients who prefer a recognized telehealth brand; People who want a quick, uncomplicated process; Adults looking for provider-supervised GLP-1 treatment.
Is ro worth the money?
ro offers a polished, dependable way to get weight loss care online. A recognized brand, an in-house pharmacy and licensed provider oversight add up to a solid pick for anyone who wants straightforward medical weight loss treatment without visiting a clinic. Check state availability before you start.
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How we researched this
This review of ro starts with the provider'spublished prices, plans and policies. We then compare those details with regulatory and peer-reviewed medical references and weigh them against what real customers report. Every price and plan detail was checked on the provider's own published information, because a provider's claims about itself are not accepted until we confirm them.
Provider data
Prices, plan terms, shipping and policies, confirmed on each provider's website.
- ro - prices, plans & policies from its official website
Provider details confirmed October 2026
What customers and communities say
Outside sources cited here and in our reviews include verified Trustpilot ratings, public Reddit threads and independent YouTube reviews. We quote and summarize them, but their ratings are kept separate from our own scores.
Clinical & regulatory sources
- 1.Once-Weekly Semaglutide in Adults with Overweight or Obesity (STEP 1 trial) - New England Journal of Medicine, 2021
- 2.Tirzepatide Once Weekly for the Treatment of Obesity (SURMOUNT-1 trial) - New England Journal of Medicine, 2022
- 3.FDA Approves New Drug Treatment for Chronic Weight Management (semaglutide / Wegovy) - U.S. Food & Drug Administration, 2021
- 4.FDA Approves New Medication for Chronic Weight Management (tirzepatide / Zepbound) - U.S. Food & Drug Administration, 2023
- 5.FDA's Concerns with Unapproved GLP-1 Drugs Used for Weight Loss - U.S. Food & Drug Administration
- 6.Human Drug Compounding (503A pharmacy standards) - U.S. Food & Drug Administration
- 7.Semaglutide Injection - drug information - MedlinePlus, U.S. National Library of Medicine (NIH)
Last reviewed October 2026. When a provider changes its prices or policies, we update this comparison. The content here is for general information, not medical advice: talk to a licensed clinician before you begin any treatment.
References and clinical sources
The medication facts on this page rest on FDA guidance and peer-reviewed clinical trials, while prices and plan terms come from what each provider publishes. Use this page as general information, not medical advice, and speak with a licensed clinician before you start any weight loss treatment.
- 1.Once-Weekly Semaglutide in Adults with Overweight or Obesity (STEP 1 trial) - New England Journal of Medicine, 2021
- 2.Tirzepatide Once Weekly for the Treatment of Obesity (SURMOUNT-1 trial) - New England Journal of Medicine, 2022
- 3.FDA Approves New Drug Treatment for Chronic Weight Management (semaglutide / Wegovy) - U.S. Food & Drug Administration, 2021
- 4.FDA Approves New Medication for Chronic Weight Management (tirzepatide / Zepbound) - U.S. Food & Drug Administration, 2023
- 5.FDA's Concerns with Unapproved GLP-1 Drugs Used for Weight Loss - U.S. Food & Drug Administration
- 6.Human Drug Compounding (503A pharmacy standards) - U.S. Food & Drug Administration
- 7.Semaglutide Injection - drug information - MedlinePlus, U.S. National Library of Medicine (NIH)