Medvi vs TrimRx: Support vs Price for GLP-1s (2026)

Keep your appointment

“Very helpful information. Theresa was thoughtful and explained all of her observations.”

Nurse was very informative and pleasant

“Nurse was very informative and pleasant to talk with.”

This journey has been great

“This journey has been great . Talking with Jessica certainly has answered my questions and concerns.”

My provider was very helpful

“My provider was very helpful. She listened to my concerns and made proper adjustments.”

Tomica

“Tomica, the company rep was outstanding.”

I was able to ask any questions

“I was able to ask any questions, she was very informative.”

MedVi support and their affordable...

“MedVi support and their affordable access to these truly life saving medicines is wonderful. I'm beyond grateful.”

They really care about my needs and...

“They really care about my needs and goals.”

Great support and program works fantastic!!!

“The doctor reviewed my history of orders and saw the mistake previously made and said she would correct my prescription order. All was great and can't think of any improvements. The program has been working fantastic for me and highly recommend.”

That you meet with a real provider or nurse practitioner via video call I think is more important than a phone call

“That you meet with a real provider or nurse practitioner via video call I think is more important than a phone call. Things are cleared in your visit. Much better. They're always available, easy to make appointments”

Professional

“Uneventful, went as hoped”

Experience was handled professionally...

“Experience was handled professionally and I was given well informed information on my weight loss medication and journey and what to expect. I was very comfortable knowing I can contact medical personnel at anytime with any questions or concerns. Overall I am very happy”

The RN was very helpful with my medical...

“The RN was very helpful with my medical questions as well as assuring me that things will be taken care of.”

Very helpful and cooperative

“Very helpful and cooperative. I'm very satisfied.”

Great Check In Appointment

“Today I had a great follow up, check-in appointment with a nurse practitioner after having a surgical procedure done. We went over expectations, where I met with my dosages, how to continue with my dosages now that I have recovered from surgery. All in all it was a great experience; so far everything has gone really well with this MedVi tirzepatide health adventure I have undertaken.”

Helpful and thorough

“Helpful and thorough”

The nurse was very kind

“The nurse was very kind, professional and helpful. Thank you and keep up the good work. Unfortunately this company dosage peaks out at 11.125mg unlike some other companies that go to a max dosage of 15mg”

Positive provider experience

“My provider was very friendly. She answered all my questions very thoughtfully and thoroughly.”

Timely and helpful video call

“Timely and helpful video call resolving my issues.”

The nurse paid close attention

“The nurse paid close attention to my questions and responded in ways that were very helpful. Great job!”

Very quick and questions answered fully

“Video visit was made very easy and reminders were sent right before my visit”

Friendly and helpful

“The person who helped me listened and helped me with my problems”

The phone call was very thorough

“The phone call was very thorough and everything went smoothly”

The feedback has been overwhelmingly positive

“My experience was highly satisfactory, and all my inquiries were addressed to my complete satisfaction.”

The teams at Medvi always help

“The teams at Medvi always help to assist with my concerns and have been supportive and positive through my weight-loss journey.”

She was very professional

“She was very professional and considerate. The video call was on time and straightforward.”

The personal service

“The personal service”

She took her time

“She took her time, answered any questions. Very satisfied thank you”

Friendly, prompt questions answered

“Friendly professional answered my questions. Thank you!”

Professional and helpful

“Professional summary, courtesy, thoroughly recommended and helpful information for my case.”

Very personal

“Very personal, communicated all needs and supported me with advice”

Quick

“Quick, easy, to the point.”

Helpful personnel

“Helpful personnel.”

At first had a hard time canceling my monthly subscription

“At first had a hard time canceling my monthly subscription, but they did finally get that taken care of. The product is great, I just didnt need/want a monthly prescription. I wish they had more flexibility in that regard. Maybe an every other month, or just buy as needed.”

GLP-1 (Compounded)

“MEDVi offers a lot of assistance with the RN, Provider. and Coaching Support - I like that assistance. However, they need to ensure for a solid audio-video connection to see whom you're speaking with (there's too much FRAUD going on today) especially when it comes to your health. It's very important to see and get there credentials/whom you're speaking with about your health - you know, the HIPPA ACT Policy. Otherwise, I really enjoy this Rx, it really curves your appetite. My PRAYER is NO side effects so that I can continue and accomplish my goal. I started this program in March 2026. It cost too much not to receive stellar service.”

Caution is advised

“Caution is advised. The operational efficiency of this company is significantly lagging, causing an impediment to my regular medication intake schedule. Regrettably, their customer support inadequacies persist, coupled with a lack of responsibility for service deficiencies. In addition, their pricing surpasses that of competitors. It is my recommendation to refrain from engaging with this establishment due to their unreliability in ensuring timely delivery of essential medications for weekly GLP-1 dosages.”

Started great, ended poorly

“For the first 5 months, they were great. Good service. Good communication. Then, all communication stopped: no emails, no text. I called and canceled. But they would not send me a cancellation email. In three additional calls.”

Lots of confusion and delays

“I transitioned to Medvi from another company and have been using GLP-1s for over a year. Medvi didn't review my history and continuously sent me a level 1 prescription when I needed a level 5. It took weeks to get each one resolved, including multiple calls/emails with customer service, and having to explain why I didn't want to pay more money for the "extra prescriptions". I paid for three months, but will not be renewing after these months are over.”

I signed up for medication and was...scammed

“I signed up for medication and was charged without ever having spoken to a medical professional. They ordered medication that was an incorrect dose. I met with their medical provider and she agreed to change to the correct dose. The change was never made. I called numerous times to correct the problem, I was assured that it was corrected. It never was. I called to cancel the order and request a refund. I was told I would have a refund in 5-10 days. I didn't receive confirmation of the refund and was getting notified that the prescription was being processed. I called again and was told to ignore the notification that it was cancelled and I would receive a refund. The order was shipped to me. It is not labeled with the correct dosage and the company is now refusing the refund I was promised. I have been on the phone and in email communication almost daily. DO NOT DO BUSINESS with MEDVI. They are not trustworthy. They will lie to you and refuse to honor their word.”

Medvi shady practices.

“Medvi promised GLP 1 medication for $179.00 monthly with a prepaid yearly subscription. Unfortunately the term was not a complete year. After just 11 shipments they renewed my subscription without any advance notice. They did not give me a choice. The amount I was charged previously was $2,148.01. If you divide this amount by 11 it does not come out to $179.00. When I did discover the charge applied to my card, I contacted Medvi that same day to cancel my subscription. They replied that they have cancelled it the following August in 2027. They would not allow me to cancel the current subscription. Not until I filed complaints with the Better Business Bureau, the FTC, and my State Attorney General did they finally refund my subscription. I would not deal with this company. Even though the medication was supposed to be monthly, the dosage that I was prescribed was two injections weekly. The dosage amount and the amount that they sent did not last for 8 injections for the month.”

Priced fairly and easy to use

“Priced fairly and easy to use”

Screening was more thorough than I...

“Screening was more thorough than I expected and the communication has not dropped off since. Two other places went quiet right after payment.”

Support replies fast and nothing felt...

“Support replies fast and nothing felt rushed, super”

The company I used before charged me...

“The company I used before charged me every month and never sent anything. Then a separate shipper billed me again for a package that never showed up. I'm still chasing that money and I've mostly given up on it. What's different this time is how many emails TrimRx sends without me asking. Order confirmed, prescription written, label created, out for delivery, four messages in five days.”

The box is labeled plainly

“The box is labeled plainly, nothing that gives it away on the porch, thanks!!”

My old provider was charging me close...

“My old provider was charging me close to double this!”

Communication has been the strong point

“Communication has been the strong point”

The intake was clear

“The intake was clear, I never had to guess at a question, and getting from submitted to approved took no time at all.”

Clear pricing

“Clear pricing, no hand holding needed.”

Shipping runs two or three days and the...

“Shipping runs two or three days and the box arrives cold.”

I started my weight loss journey on May 1st

“I started my weight loss journey on May 1st. I have lost 41 lbs. It's more than just the weight loss. The things you used to think were fun like gambling, drinking, and smoking no longer are rewarding. Spending time with my grandson now - that's a good time. My mental clarity has so improved. My high blood pressure is gone. I'm happier than I've been in years. The Trizepatide with B12 from TrimRx really works! I've still got another 50 lbs to go. If you're skeptical about GLP-1s, don't be.”

Excellent customer service

“Cynthia reached out not long after I had gone through the online process. She was very kind and helpful and understanding that I was looking to find the best support and costs for my weightloss. Ultimately I decided to fight my Dr, but for those that need good support along the way you cant go wrong using Trim Rx.”

I opened the first box yesterday

“I opened the first box yesterday, everything was there and properly sealed. A good start.”

Just took my 3rd injection

“Just took my 3rd injection. Down 4 pounds so far, it's been a good experience.”

Payment went through without any problems

“Payment went through without any problems and the box arrived exactly when they promised. Everything correct.”

They got back to me the same day

“I had a question and they got back to me the same day. Friendly and to the point.”

The provider went through my health history

“The provider went through my health history before approving the prescription. I didn't feel rushed through it.”

Whoever was helping me answered my...

“Whoever was helping me answered my questions and followed up after, and communication has been solid the whole way. My one gripe is it was supposed to arrive in 48 hours and it actually took 5 days.”

The price runs a little high

“The price runs a little high, but if the quality holds I don't mind paying it. Delivery has been great every time and the whole thing is easy to follow. So far it's going well. The only frustrating part is those weeks where the scale just sits, though I knew that would happen.”

The tracking date moved twice and the...

“The tracking date moved twice and the box came three days late, and the cold packs were warm to the touch when I finally opened it.”

The medication was not working for me

“The medication was not working for me, so I canceled my prescription but I am still receiving text and emails from Affirm saying they have not received cancellation from trim rx and is trying to continue charging me each month.”

Unreliable! Potentially crooks!

“The onboarding process was fine, telehealth etc. They processed my order AND full payment very quickly. I signed up for a 6-month plan which delivers in two deliveries. First upon approval and second 3 months later. I've not received the second order; which I already paid for, and it's over 30 days late. They do not respond on their website chat or answer the phone when called. I've been trying to contact someone for 10 days. I finally ended up disputing with my CC company.”

This is my first order with TrimRX

“This is my first order with TrimRX. I've not even received the order and I'm already having problems. The RX that was sent to my patient portal was not even me. I tried to reach out via chat....nothing. Email? No response. The phone call was automated and someone should be reaching out to me soon. I've yet to hear back. Email codes are not being received by me and the charge on my next bill is double what they'd told me initially. $399 for a month of Tirzepatide? I could purchase Mounjaro for less. In the meantime....rx has been shipped out without anyone contacting me about the incorrect rx information. Very very dissatisfied and will not be ordering from them again. Too much of a hassle.”