embody Reviews

She was really helpful

“She was really helpful, she was there on time, she explained to me what I asked very nicely, she was very patient and helped me understand my weight loss journey a lot better, she gave me some insights too about how the medication should work over time.”

My appointment went great

“My appointment went great! Nicole was professional and answered all my questions”

The doctor listened to me today

“The doctor listened to me today. I will tell you my review once I start taking the medication.”

provider above and beyond

“Provider went above and beyond when video call technical issues with audio occurred. Provider called me by phone to ensure that I had my appointment for my second month to increase dosage of medicine.”

Happy that I chose embody

“I've been looking for another GLP-1 company and I am happy that I chose embody.”

She was very helpful

“She was very helpful with my questions, also very friendly.”

Very nice person

“Very nice person. She took the time to explain everything and make sure I understood everything we discussed.”

Exactly what was needed

“The provider gave me an example of exactly what was needed.”

Great customer service

“Great customer service and my provider was so nice and explained everything very well.”

Answered in a timely and kind manner

“Kindness, on time, all questions answered properly.”

A doctor phone call and price for life

“It was the phone call with a doctor and price for life.”

Wonderful fast and friendly service

“Wonderful fast and friendly service, and the meds work the way they're supposed to. By my 3rd shot I'd already dropped 36 lbs. The price is the lowest around, and delivery was fast - only 2 days, with the cold packs still frozen solid. All-around awesome service.”

The appointment was really good

“The appointment was really good with the doctor, and my medicine came three days later, which was excellent. I've given your name to a friend of mine, so she will be using you as well.”

My provider Dana was very pleasant

“My provider Dana was very pleasant to talk to and answered all my questions!”

She was very understanding and helpful

“Had an appointment, even set a time, but I guess our time zones were different so she called me. She was very understanding and helpful. She is amazing and very helpful.”

Honest

“Honest, helpful. Great customer service.”

First consultation

“Thorough, quick and easy!”

My experience with Embody has been all real and perfect

“My experience with Embody has been all perfect and very professional. I had issues with my video connecting so my provider took it upon herself to phone call me - it went perfect, I was heard and understood. So much faith in embody, with the affordable prices that don't change.”

Experience

“Knowledgeable, friendly.”

The ordering experience was excellent

“The ordering experience was excellent, all information was given and everything done online. It was a very comfortable process.”

No hassles

“No hassles. Free delivery. Explained everything.”

Just started week 3 of tirzepatide

“Only on week 3; however, from my very first inquiry I've had excellent communication from customer service. When I was debating about the product and asking questions, the responses were always very prompt. When I made the decision to start, customer service updated me every step during process without me even needing to inquiry. All steps took place on time as informed and product shipped within days.”

Love the fact that there are no surprises

“Love the fact that there are no surprises as in costly up front cost. So happy that it's monthly. Excited to start.”

It went awesome such a nice professional person

“I've had a great experience with Embody over all. All those I've spoken to have been courteous informative and very helpful.”

Great customer service

“Great customer service fast and reliable”

So far so good

“My visit was really good. The provider listened to me and answered my questions.”

Understanding Doctor

“Understanding doctor, listened to my input and made me feel seen and valued.”

I was uncertain about a few things and...

“I was uncertain about a few things and got clear answers.”

Used my dosage with Embody!!

“Felt a little rushed, but I have been on medication from my own Dr. I have lost 35 pounds before joining Embody, but finding them has been an answered prayer because I couldn't afford to go up in my dosage without Embody! Got about 29 pds. To go on my upped dosage starting in a few days!”

General info

“The nurse practitioner provided very helpful information. She listened to my concerns and addressed them positively.”

Provider heard my feedback and wishes...

“Provider heard my feedback and wishes for moving forward. Adjusted dose according to my needs.”

I was having the worst issues trying to...

“I was having the worst issues trying to get patient care through embody. Patrick called after a month and a half and said he was going to be my account manager. He has managed to fix the patient portal and get me engaged with a registered nurse. Two steps in the right direction thank you Patrick”

Consult

“Very polite.”

So far seems to be running fine

“So far seems to be running fine. We had misleading texts and waited on what we thought was gonna be a call for a telehealth visit. Which we never received. But after a few chats and a call I was able to get the email to send my proof of meds to. Looking forward to receiving my first shipment and get started to a healthier lifestyle”

Once the initial problem was resolved

“Once the initial problem was resolved, and I spoke to customer service about finally setting up an appointment. Everything was smooth. There was confusion because I had been prescribed it previously I no one ever told me I needed to schedule an appointment.”

Prompt and attentive

“I received a call at my appt time. I was able to explain my concerns and received answers that were clear and concise.”

I had a great experience for the most part

“I had a great experience with all initial communication. Only giving it 4 stars as there has been no communication since I was sent my 3 month supply and they initially say that someone will follow up monthly.”

Initially I had great difficulty...

“Initially I had great difficulty finding someone who could help me but once I did everyone was excellent and patient. Hoping everything goes smoothly now and hoping the Terzepitide will work as it has been with other pharmacies”

I had 3 video appointments that the MD...

“I had 3 video appointments that the MD didn't show up to on video. I was told embody was sorry and that I would get put on the priority call list. The priority call was 4 days later than the original appointment. When I actually spoke with a doctor, it was fine.”

Shipping delays kill score

“I will give them a 3 for how easy it is to sign up and understandable questions. Also the medical providers are friendly. What keeps this from being a 4-5 is the shipping delay. First dose said 3-5 days and I got it in 8 days. I'm now on my second dose, money taken out of my bank 2 weeks ago and I'm 3 days past my medication taking day. This is 8 days after my new dose was approved by a N.P. that I had a video chat with. I'm sure this will affect the weight loss!!”

Dismal customer support with errors

“Signing up is easy. Provider called, payment was issued and medication was shipped. It was when I was charged for something I did not ever get that things went very sideways. Customer service answers without checking full history, they provided multiple texts and emails, all from different people, all saying something different. I paid for something over two weeks ago that I did not get, and each person I talk to says "no refund policy" (didn't ask for one) or that I already got the medication. So if you want initial service with no ongoing correct follow up, this is the provider for you.”