What does welludr offer?
welludr is a telehealth weight-loss provider that sells compounded GLP-1 treatment, both semaglutide and tirzepatide. A licensed clinician reviews each patient before prescribing, and every plan includes a Medical Weight-Care Coach.
The selling point is price: $49/month for semaglutide and $89/month for tirzepatide, the same at every dose, which is the lowest published rate ladder in our verified price index. welludr says it has treated more than 1 million patients and employs board-certified weight-loss specialists. Those are the company's own claims, so read them as marketing; the review record below, by contrast, can be checked independently.
Trustpilot at a glance
welludr is rated 4.6 out of 5 from 2,188 reviews on its public Trustpilot page. We saved 33 of those reviews word for word (dated Aug 3, 2026 to Oct 4, 2026). They break down as 17 5-star, 10 4-star, 4 3-star and 2 1-star, so 82% give 4 or 5 stars and 6% give 1 or 2 stars. All of them appear below, the lowest-rated included, with reviewer names shortened.
welludr customer reviews on
TrustpilotShowing all 33 reviews we saved, every 1-star review included.
The agent helped me cancel an old plan...
“The agent helped me cancel an old plan that was not showing active in my portal but was due to bill on 10/9. He also paused my plan due to a surplus of medication. He was kind, patient and professional.”
adrienne A.
US
He was very friendly
“He was very friendly. He is very patient. And very kind”
Stacey K.
US
My experience was excellent no issues
“My experience was excellent no issues. My personal rep. Was Ashton Jones which provided great response and customer service.”
Lisa R.
US
Malcom was great he answered all my...
“Malcom was great he answered all my questions and explained everything through thumbs up”
Nandanie T.
US
1 / 33
Each review is quoted word for word from a public Trustpilot page, with the reviewer’s name shortened. It reflects one customer’s experience: a weight-loss result someone mentions is personal, not typical, and your results may differ. Trustpilot is a trademark of Trustpilot A/S, which has no affiliation with Top Weight Loss.
Is welludr a legitimate company?
- Clinical review: a licensed provider reviews your medical intake before prescribing, and approval is not guaranteed.
- Pharmacy: medication is dispensed by a regulated US pharmacy, and Reddit users independently identify its Florida pharmacy.
- Reputation: a verified 4.6 on Trustpilot from 2,188 reviews, tied for the highest score among providers in our ranking.
- Warranty: treatment comes with a weight-loss warranty, with terms published on its site.
What are customers saying in welludr reviews?
Two independent sources tell a similar story.
Trustpilot (4.6, 2,188 reviews): the recurring theme is quick, human customer service. Reviewers name the staff who helped ("Talked to Shelby... helped me set up exactly what I wanted within 5 minutes," "Marley responded quickly") and describe refill changes and billing questions sorted out within minutes.
Reddit: the presence is at comment level, but recent and consistent.
One user: "They are legit with their pharmacy in Florida. I did a ton of research and ended up paying for a whole year at 88 a month... going on my 3rd month and so far they are great."
Another: "I received it right away. They kept me on the 15mg of Tirz I was already on.
Very responsive customer service."
The prices Reddit users report paying on annual plans ($88-$99/month) line up with welludr's published rates, a small but useful consistency check. The complete excerpts are in our welludr review.
What are the most common welludr complaints?
People searching "welludr complaints" deserve a direct answer, so here is every critical point in the material we verified, including both 1-star reviews from our September 2026 capture (shown in full in the carousel above).
1. Shipping delays are the top complaint. A 1-star reviewer (Sep 16) said an order "moved to shipping the same day" yet eight days later still showed "a delay in shipping", adding: "Definitely feeling like a scam."
A 4-star reviewer (Sep 20) said it had "been a month" without her medication, and a 3-star reviewer (Sep 20) said her last shipment "sat at the pharmacy for over a week before it shipped out."
2. Slow support replies come second. "Over 24 hours no contact" (1 star, Sep 23); "Took too long to answer my questions" (3 stars, Sep 22); and an August reviewer who got no answer to two emails and cancelled by phone.
3.
Many complaints were resolved. Three of those reviewers raised their scores after a named staff member fixed the issue: "Turned a bad review to good!" (4 stars: "Rob (operations manager) reached out to let me know he was replacing the product in question"), "Help did arrive" (up from 1 star to 3: "My medication is on the way... it takes an act of congress to get help"), and "Update !!"
(up to 3 stars after a call that "addressed all of my concerns").
4. One billing claim we could not confirm. A 3-star reviewer in August said welludr bills "every 21 days", which would mean more than twelve charges a year. welludr's published schedule is one shipment every 4 weeks.
Check the billing schedule in the plan terms at checkout.
5. Results vary. A detailed Reddit account praises fast shipping and responsive support but reports losing only 1 pound after 8 weeks on tirzepatide, after prepaying $1,143 for six months.
Response to GLP-1 treatment differs by person, and good service cannot guarantee results.
What we did not see: any pattern of orders never arriving, refunds refused or billing traps. The 4.6 average across 2,188 reviews holds, and these complaints are a minority within it: worth knowing, not disqualifying.
The other term to understand is the commitment: the $49/$89 prices require a 12-month plan, billed monthly rather than prepaid.
Competitors such as embody charge $20-$30 more for month-to-month flexibility.
Is GLP-1 Treatment Right for You?
GLP-1 medication is prescription-only: a licensed clinician has to decide it is appropriate, and it is not a fit for everyone. Side effects are possible, and they tend to show up in the first few weeks while your body adapts.
Results are usually best when the medication is paired with simple daily habits, such as balanced meals and regular movement.
For both safety and lasting progress, pick a provider that screens you properly before prescribing and keeps following up once treatment starts.

How can welludr sell semaglutide for $49?
- Compounding economics. The active ingredient is not what makes brand GLP-1s expensive; the brand premium is. Across our whole ranking, compounded semaglutide costs $49-$199/month, so welludr sits at the low end of a normal range rather than outside it.
- Scale. welludr reports more than one million patients, and volume lets a telehealth company run on thin margins. An operation that size also has too much to lose to risk regulatory trouble over shortcuts.
- Commitment pricing. The $49 rate is locked on a 12-month plan. The math: $49 x 12 = $588 for a full year of semaglutide with a coach included, less than four months at mid-market prices.
welludr GLP-1 plans and prices
Every plan welludr publishes, with its terms listed under each price.
Does welludr raise the price when your dose goes up?
What is welludr's full price list?
How that compares:
- embody: $69/month semaglutide, flat, with no commitment
- altRx: $89 with pause-anytime terms
- Medvi: $99 all-inclusive with video visits and coaching
Who should choose welludr?
Skip welludr for now if you are unsure. A month-to-month provider (embody at $69, refunded if not approved) is a cheaper way to find out whether treatment suits you, and you can move to a committed rate after your first months.
Our verdict: is welludr worth trusting?
welludr is legitimate on every marker we can verify: one of the strongest Trustpilot records among providers we track (4.6 from 2,188 reviews), a real prescription process, a named pharmacy, published prices that match what buyers say they paid, and a warranty. The two caveats stand: results vary by person regardless of service quality, and the lowest price needs a 12-month commitment.
Read the full welludr review for the complete record, or compare it with a no-commitment option in embody vs welludr. This article is general information, not medical advice.
Bottom line: welludr passes every legitimacy check we ran
Compounded semaglutide $49/mo · tirzepatide $89/mo, with no price change as the dose goes up. Prefer not to commit for 12 months? See the month-to-month option in embody vs welludr →




