Is Sprout Legit? Reviews, Pricing and Process Checked

Q: What do Sprout customers say on Trustpilot?

Sprout holds a 4.1 average across 188 Trustpilot reviews, and the recent ones agree on one point: support answers quickly and by name."Everyone of my questions or concerns have been immediately answered by a LIVE CS rep. No bots," one customer writes.Another: "I am very happy with the customer service representative, Frank. I've had a few problems with getting my order on time and reached out to CSR, Frank. He was respectful, polite, and made everything right in a timely manner."A customer close to a year in: "Several months into my subscription I had to adjust my plan and the team provided prompt response."The negative reviews are specific, which makes them useful:A 3-star reviewer received tracking for only two of "8 plus shipments" and says the account was suspended without notice.A 4-star reviewer says that missing a monthly check-in meant "they just don't ship anything and charge you anyway."Another 4-star customer lost the weight but had to find injection instructions on their own.A 1-star reviewer reports heavy hair loss while on Sprout's compounded tirzepatide.Sprout responds publicly to its negative reviews. The gap is the amount of evidence, not its quality: 188 reviews is a small fraction of the record at welludr (4.6 across 2,188) or Medvi (4.3 across 14,987), so Sprout's experience is harder to confirm at scale.

Is Sprout a legitimate GLP-1 provider?

Yes. Sprout requires a licensed provider review before prescribing, its listed prices hold at checkout, and its reviews describe a working operation with reachable staff. What it lacks is a large body of public evidence.

For a provider like Medvi, fourteen thousand public reviews largely settle the legitimacy question. Sprout's Trustpilot profile has 188 reviews averaging 4.1, so we checked it three other ways:

Does the clinical process include a real medical gate?
Do the advertised prices match what you pay at checkout?
Do the existing reviews describe a functioning provider or a mail-order front?

On the first test Sprout does what every legitimate telehealth provider does. You complete an online medical intake, and a licensed provider decides whether GLP-1 treatment is right for you. Everything is prescription-only, with no "skip the doctor" route. If you are prescribed, the medication ships within 2 days of approval.

Trustpilot at a glance

Sprout is rated 4.1 out of 5 from 188 reviews on its public Trustpilot page. We saved 19 of those reviews word for word (dated Jun 26, 2026 to Sep 21, 2026). They break down as 14 5-star, 3 4-star, 1 3-star and 1 1-star, so 89% give 4 or 5 stars and 5% give 1 or 2 stars. All of them appear below, the lowest-rated included, with reviewer names shortened.

5 star

14 (74%)

4 star

3 (16%)

3 star

1 (5%)

2 star

0 (0%)

1 star

1 (5%)

Sprout customer reviews on

Trustpilot

(188 reviews)

Showing all 19 reviews we saved, every 1-star review included.

Sort

Sep 21, 2026

Great service

“Great service”

Ken

Sep 21, 2026

I already loved Sprout

“I already loved Sprout and have had great success, however I started to notice there were cheaper options, emailed with customer service and they quickly and efficiently reduced my cost and update my plan. 100 percent recommended.”

Victoria L.

Sep 21, 2026

Sprout customer service is stellar

“Sprout customer service is stellar. Everyone of my questions or concerns have been immediately answered by a LIVE CS rep. No bots. I am a life long customer because of the service they provide.”

Lisa M.

Sep 19, 2026

I lost 20 pounds

“I lost 20 pounds, and the team made me feel listened to. Their support team always replied to me right away. It's a good program for anyone looking into better life choices.”

Isabel M.

Sep 21, 2026

Great service

“Great service”

Ken

Sep 21, 2026

I already loved Sprout

Victoria L.

Sep 21, 2026

Sprout customer service is stellar

“Sprout customer service is stellar. Everyone of my questions or concerns have been immediately answered by a LIVE CS rep. No bots. I am a life long customer because of the service they provide.”

Lisa M.

Sep 19, 2026

I lost 20 pounds

“I lost 20 pounds, and the team made me feel listened to. Their support team always replied to me right away. It's a good program for anyone looking into better life choices.”

Isabel M.

Sep 19, 2026

Great customer service!

“Great customer service! When I had to suspend my subscription they handled it quick and made it very easy. Will definitely continue with them!”

Trish

Sep 18, 2026

Excellent customer service

“Excellent customer service, which exceeded my expectations. Quick response time, both in review to shipment. Thank you!”

Kimberly

Sep 17, 2026

Great customer service

“My Sprout subscription is the best thing I could have done to help elevate my physical health journey and get those immediate results I'm looking for. I recently need to briefly pause my subscription and when I returned to restart, it was easy. From start to finish they were very accommodating.”

Terrie G.

Sep 17, 2026

I've been a customer for almost a year

“I've been a customer for almost a year and have been increasingly pleased with the customer support. Several months into my subscription I had to adjust my plan and the team provided prompt response.”

Cindy

Sep 17, 2026

Enjoyed dealing with them

“Enjoyed dealing with them. Customer Service was great!”

The Hogans

Sep 10, 2026

I'm happy with the overall product and results

“I'm happy with the overall product and results. I am very happy with the customer service representative, Frank. I've had a few problems with getting my order on time and reached out to CSR, Frank. He was respectful, polite, and made everything right in a timely manner. I understand that things happen as long as it's resolved and was.”

Janet E.

I have had a great experience with Sprout

“I have had a great experience with Sprout. They were quick to respond and the process for approval worked seamlessly. Customer service was awesome, shout out to Frank!”

Holly C.

Great experience!

“Super easy to join, reasonably priced, effective, and great customer service. Frank Burton with customer support was really helpful and quick to respond when I had an issue with my email. Great experience over all!”

Kayte V.

Excellent Customer Service

“Customer Service team is very responsive and very helpful”

Rajat R.

I have been very happy with Sprout

“I have been very happy with Sprout. When I have had questions or problems their support staff is very quick to respond. Outstanding customer service!!!”

Jennifer V.

Sep 11, 2026

Pleased with Sprout Health

“I have been using Sprout for about 6 months. They have been timely, and supportive. I recently had an issue and it was addressed quickly and with satisfaction. I will continue to use Sprout on my weight loss journey.”

D M.

Aug 5, 2026

I have lost almost all the weight! I'm feeling great!

“I have lost almost all the weight I wanted to lose. My journey was a little difficult because I did not receive any instructions on how to use the medication properly from Sprout. I had to go on google to learn about how to inject the medication and how much I should put in the syringe.”

Salvatore C.

Jun 26, 2026

I am very happy with them overall

“I am very happy with them overall, customer service has been responsive when I needed them and the medicine is working. The only reason I didn't give them 5 stars is that if you don't complete your questionnaire they don't remind you, they just don't ship anything and charge you anyway. I know it's on me to complete the monthly check in but I thought that I had, so a tickler would have been nice.”

Mark

Aug 6, 2026

Tracking notification not been good at all

“Tracking notification not been good at all. Out of 8 plus shipments, only received tracking twice. Also account had been suspended for no reason and without any notification.”

James M.

Sep 8, 2026

I have used several different companies

“I have used several different companies for compounded Tirzepatide. All with no side effects. Within 1 month of taking Sprout Health compounded Tirzepatide I began losing handfuls of hair. Starting the second months vial, lost even more hair. Had to throw it away. Would not recommend under any circumstance.”

Audrey S.

1 / 19

Each review is quoted word for word from a public Trustpilot page, with the reviewer’s name shortened. It reflects one customer’s experience: a weight-loss result someone mentions is personal, not typical, and your results may differ. Trustpilot is a trademark of Trustpilot A/S, which has no affiliation with Top Weight Loss.

What do Sprout customers say on Trustpilot?

Sprout holds a 4.1 average across 188 Trustpilot reviews, and the recent ones agree on one point: support answers quickly and by name.

"Everyone of my questions or concerns have been immediately answered by a LIVE CS rep. No bots," one customer writes.
Another: "I am very happy with the customer service representative, Frank. I've had a few problems with getting my order on time and reached out to CSR, Frank. He was respectful, polite, and made everything right in a timely manner."
A customer close to a year in: "Several months into my subscription I had to adjust my plan and the team provided prompt response."

The negative reviews are specific, which makes them useful:

A 3-star reviewer received tracking for only two of "8 plus shipments" and says the account was suspended without notice.
A 4-star reviewer says that missing a monthly check-in meant "they just don't ship anything and charge you anyway."
Another 4-star customer lost the weight but had to find injection instructions on their own.
A 1-star reviewer reports heavy hair loss while on Sprout's compounded tirzepatide.

Sprout responds publicly to its negative reviews. The gap is the amount of evidence, not its quality: 188 reviews is a small fraction of the record at welludr (4.6 across 2,188) or Medvi (4.3 across 14,987), so Sprout's experience is harder to confirm at scale.

Sprout GLP-1 plans and prices

Every plan Sprout publishes, with its terms listed under each price.

Semaglutide

Compounded Semaglutide Injection

$149/mo

starting price

Sprout

Ships within 2 days

Check Eligibility

Tirzepatide

Compounded Tirzepatide Injection

$199/mo

starting price

Sprout

Ships within 2 days

Check Eligibility

Brand-name

Brand-Name Wegovy (Semaglutide) Pen

$1,799/mo

brand-name; starting price

Sprout

Ships within 2 days

Check Eligibility

Are Sprout's advertised prices what you actually pay?

Yes. Sprout's published pricing is simple and matches checkout:

Compounded semaglutide from $149/month
Compounded tirzepatide from $199/month
Brand-name Wegovy from $1,799/month, which is unusual for a mid-priced provider
A standing $200 off the first month

There is no teaser rate that jumps after month one. Sprout does publish fewer plan-term details than its rivals, though, so confirm commitment and cancellation terms at checkout.

Who should choose Sprout, and who should look elsewhere?

Sprout is legitimate, with clear caveats. On the plus side: a licensed-provider review before any prescription, prices that hold, shipping within 2 days, and reviews that name real, reachable staff. On the minus side: limited public proof, with a 4.1 across 188 Trustpilot reviews and no million-patient claim.

Choose Sprout if speed, a personal touch and the option to move to Wegovy matter most to you. Look elsewhere if you are risk-averse and want a provider with a much larger published record.

→ Read our full Sprout review: plans, pricing and customer feedback

→ See how Sprout compares with embody's $69 flat price

General information only, not medical advice.

Is Sprout Legit? Reviews, Pricing and Process Checked

Is Sprout a legitimate GLP-1 provider?

Sprout customer reviews on

What do Sprout customers say on Trustpilot?

Sprout GLP-1 plans and prices

Are Sprout's advertised prices what you actually pay?

Who should choose Sprout, and who should look elsewhere?

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